this place is an absolute disaster, filthy rooms with mildew and no breakfasts as promised! i was shocked they didn’t offer any complimentary upgrade after such an inconvenience. what a shame, because i almost thought about giving a great review, but then the reality hit me—nothing was clean or functioning as one would expect!

all fine, but cleanliness issues

The location is prime for foodies with Wasabi’s sushi nearby and the mouth-watering BBQ at Logan's Roadhouse just a quick jaunt away. Plus, I stumbled upon the La Cocina Mexican Restaurant for some killer tacos that hit the spot perfectly!

But let’s be real, the air didn’t work, our room was missing towels (yep, just one for two guests! ), and we had to coax the staff for a blanket. Breakfast didn’t kick off on time, either—had us waiting about 30 mins for food that should’ve been ready. They might be a little green at the front desk.

The location sits conveniently near various dining options, especially for those craving some sushi or mouth-watering BBQ. The lobby offers a decent first impression with its updated decor.

Rooms presented various issues, including a lack of basic amenities like functioning televisions and clean bathrooms. Multiple guests reported having to switch rooms due to bugs, hair in the tubs, and mismanagement of basic services like housekeeping. Breakfast options were limited, with many staples missing even during breakfast hours. The quality of items like towels and bed linens also raised serious cleanliness concerns.

Couldn't recommend more for a quick trip

Comfortable beds, convenient location, and a welcoming lobby make this hotel a solid choice for a quick getaway, especially with great amenities like free parking and 24-hour reception.

One thing.

Consider bringing your own cleaning supplies for the bathroom to ensure comfort during your stay, as housekeeping standards may vary.

The room had a nice layout, but it was also really noisy all night.

I stayed here with my tennis team, and it wasn't great. The lobby seemed nice, but my room had used soap in the shower and a funky smell everywhere. Just a heads up, there’s a bit of a sketchy vibe outside and some loud neighbors disturbed our sleep.

The lobby was welcoming and provided a good first impression with its updated decor.

The cleanliness in the bathroom was below standard. I found hair in the tub and mold around the shower curtain.

i had a great quiet weekend at surestay plus. my stay exceeded my expectations, especially since the property was newly renovated. the one nice employee really made the difference during my visit.

there was no refrigerator in the room.

The kids loved splashing around at a nearby splash pad we found. It was a nice surprise! The location was decent for family-friendly outings, keeping everyone entertained during our stay with the five little ones.

In my wife’s opinion, the cleanliness was disappointing.

Decent Stay with Room for Improvement

Overall, I had a decent experience during my stay. The king room was clean and well-maintained, and I appreciated that it was non-smoking. However, the complimentary breakfast could use some enhancements, as the options felt limited. Plus, check-in and check-out were somewhat cumbersome, which was a bit frustrating.

Incredibly unsettling atmosphere with unsavory characters in the parking lot made for an uncomfortable experience. The lack of air conditioning in the lobby and hallways added to the discomfort, while the room's cleanliness was subpar, with hair and dust evident everywhere. Soundproofing proved inadequate as disturbances from upper rooms extended into the night. A single employee stood out as a bright spot, but the overall experience left much to be desired.